Shipping policy

Shipping Policy

At Tapputis LAB, we strive to process and ship your order as quickly as possible. Please read our shipping guidelines below for more details.

DELIVERY PERIOD
Orders are typically delivered within 5 to 12 business days. However, in special circumstances, delivery may take between 7 to 14 business days. Please note that there might be delays in logistics updates during exceptional situations such as public holidays or unforeseen events. We appreciate your patience and understanding as we work to get your order to you.

All transactions and deliveries are only carried out on working days (usually Monday to Friday). There is no delivery on public holidays in Malaysia.
If you place an order on a public holiday, your order will be processed on the next working day.

SPECIAL CONDITIONS
Please note that once an order is confirmed, it cannot be modified or canceled.

The duration of shipping within Malaysia varies based on location but generally falls within the stated delivery period. Circumstances beyond our control—such as adverse weather, courier service disruptions, customs inspections, or other local procedures—may cause delivery delays. Tapputis LAB cannot be held responsible for delays caused by such factors.

If customers provide an incorrect or incomplete shipping address, we cannot pack or ship the package. Packages sent to an invalid address cannot be re-shipped. Customers are responsible for providing accurate shipping information when placing orders.

Large orders may sometimes experience delivery delays depending on courier capacity and local conditions.

SHIPPING FEES
We offer affordable shipping rates within Malaysia:

  • Malaysia: RM 5

MINIMUM ORDER REQUIREMENTS
There is no minimum order amount required to make a purchase on our website.

CUSTOMS FEES
For orders shipped within Malaysia, please note that customers are responsible for any applicable Sales and Service Tax (SST) or other government-imposed fees. We recommend reviewing the Royal Malaysian Customs Department policies to understand any potential duties or taxes.

If your order value exceeds any applicable duty-free limits, consider placing separate orders to avoid customs fees.